{"id":7517,"date":"2022-08-10T19:26:25","date_gmt":"2022-08-10T17:26:25","guid":{"rendered":"https:\/\/eddycam.com\/instructions-for-cancellation\/"},"modified":"2026-03-05T21:06:42","modified_gmt":"2026-03-05T20:06:42","slug":"instructions-for-cancellation","status":"publish","type":"page","link":"https:\/\/eddycam.com\/en\/instructions-for-cancellation\/","title":{"rendered":"Instructions for cancellation"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light page-introduction-header\" style=\"min-height:225px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-ast-global-color-2-background-color has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-4857\" alt=\"eddy-rucksand\" src=\"https:\/\/eddycam.com\/wp-content\/uploads\/2022\/10\/eddy-rucksand.png\" style=\"object-position:50% 50%\" data-object-fit=\"cover\" data-object-position=\"50% 50%\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\">Cancellation policy<\/h1>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\">Right of withdrawal of the consumer<\/p>\n<\/div><\/div>\n\n<h3 class=\"wp-block-heading\" style=\"margin-top:75px\">Right of withdrawal of the consumer<\/h3>\n\n<p>You have the right to withdraw from this contract within fourteen days without giving any reason. The period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise the right to cancel, you must inform us (EDDYCAM GmbH, Im Jungenhaag 13, 65385 R\u00fcdesheim, E-Mail: info@eddycam.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached <g id=\"gid_0\">sample withdrawal form<\/g>, but this is not mandatory.    In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.<\/p>\n\n<p>EDDYCAM GmbH <br\/>Im Jungenhaag 13<br\/>65385 R\u00fcdesheim<br\/><a href=\"mailto:info@eddycam.com\">info@eddycam.com<\/a><\/p>\n\n<h3 class=\"wp-block-heading\">Consequences<\/h3>\n\n<p>If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us ), without delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the direct costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to your handling the goods in a way that is not necessary for the inspection of the condition, properties and functioning of the goods.<\/p>\n\n<p>Your EDDYCAM Team<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Right of withdrawal of the consumer You have the right to withdraw from this contract within fourteen days without giving any reason. The period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise the right to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"plain-container","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-7517","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Instructions for cancellation - EDDYCAM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eddycam.com\/en\/instructions-for-cancellation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Instructions for cancellation - EDDYCAM\" \/>\n<meta property=\"og:description\" content=\"Right of withdrawal of the consumer You have the right to withdraw from this contract within fourteen days without giving any reason. 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